Frequently Asked Questions

Everything you need to know about Summo Sports gear and services.

How long does shipping take for heavy gym equipment?

Standard shipping for heavy equipment typically takes 5-7 business days. You will receive a tracking number as soon as your order leaves our warehouse.

What is your return policy for apparel and footwear?

We offer a 30-day return policy for all unworn apparel and footwear in their original packaging. Please ensure tags are still attached for a full refund.

Do you offer international shipping?

Yes, Summo Sports ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.

Are your products covered by a warranty?

All Summo Sports hardware and equipment come with a limited 1-year warranty against manufacturing defects to ensure you can train with confidence.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

How can I track my order status?

Once your order is processed, you will receive an email confirmation with a direct link to our tracking portal where you can monitor your shipment in real-time.